Inbound shipping of your materials is your responsibility, please make sure to print and include our order form with your materials, package your material in a rigid well taped package, shipping via Fedex or UPS is typically best, once your order is received you should receive an email that your order has been received and is in process, we will process your order and pay for return shipping to you if you reside in any of the 50 states or Puerto Rico, or set up free delivery if you are local. Once your order is completed and shipped we will, email you tracking information